Technical Implementation Associate

Customer Success · Praha, Karlin
Department Customer Success
Employment Type Full-Time
Minimum Experience Entry-level

Mission: Develop BIM models and automate workflows to integrate design, cost, and
schedule for construction planning in the ALICE platform (product)


What you’ll do:
● Develop 3D BIM models using Autodesk and Bentley products
● Intake customer 3D models and optimize for planning in ALICE product
● Automate workflows to accelerate time to value for customers
● Support technical implementation of ALICE product on customer projects
● Educate customers on the ALICE product theory and process
● Train customers to plan, explore, analyze, and manage projects with product
● Collaborate with the product team to improve the customer experience


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RESPONSIBILITIES:
● BIM Model Development: develop rapid prototype models for conceptual
planning, intake customer models and optimize for planning in ALICE
● Workflow Automation: develop workflows to automate the data transfer process
using analytics and automation software like dynamo, powerbi, advanced excel
● ALICE Model Development: Partner with customer team to input project data,
capture critical constraints,
● Product Improvement: Collect and report customer feedback and (requests and
bugs). Track progress and own UAT of bug fix
● Customer Enablement: train users on functionality and value of product
features
● Train & Enable: customers to plan, explore, analyze, and manage projects with
product
● Testing and quality assurance: of ALICE product (bug reporting, E2E, features)
● Innovate: Develop workflows to optimize model development


YOUR SKILLS:
● 2+ years of Experience with BIM and 3D modeling software (Autodesk, Revit,
Bentley, Archicad, Navisworks)
● Experience with data analysis and automation tools
● Advanced Excel capabilities
● Passion for innovation in virtual design and construction
● Strong problem solving, troubleshooting, and analytical skills
● Technical aptitude and deep curiosity to quickly get up to speed on ALICE’s
technology offering, with an ability to understand complex technical needs
● Strong communication and project management skills
● A strong work ethic and desire to do what it takes to make our customers
successful
● Able to travel both domestically and internationally for on-site projects
● Bachelor's degree in civil engineering or related field is preferred
● Fluent English - speaking and writing. Additional languages such as French and
Japanese is a bonus

Thank You

Your application was submitted successfully.

  • Location
    Praha, Karlin
  • Department
    Customer Success
  • Employment Type
    Full-Time
  • Minimum Experience
    Entry-level